Privacy Policy & SMS Terms
Meals on Wheels of Salem County
Effective October 6, 2026
At Meals on Wheels of Salem County (MOWSC), we value the trust our clients, volunteers, donors, supporters, and community partners place in us. We are committed to handling personal information responsibly and using it only for legitimate organizational purposes.
This policy explains what information we may collect, how we use it, and how text messaging works when you choose to receive SMS communications from us.
Information We May Collect
Depending on how you interact with Meals on Wheels of Salem County, we may collect information such as your:
- Name
- Phone number
- Email address
- Mailing address
- Information needed to provide or coordinate services
- Information related to volunteer activities
- Donation or event registration information
- Communication preferences
You may provide information to us when you:
- Complete a form through our website
- Request information or services
- Participate in one of our programs
- Register for an event
- Apply or inquire about volunteering
- Make a donation
- Contact our office by phone, email, or through our website
- Sign up to receive text messages or other communications
How We Use Information
We use the information you provide to help us communicate with you and carry out our work in the community. This may include:
- Responding to questions and requests
- Providing and coordinating services
- Communicating with clients, volunteers, donors, and supporters
- Sending reminders, confirmations, and important updates
- Sharing information about programs, events, and volunteer opportunities
- Processing donations and registrations
- Providing support and follow-up
- Improving our programs and day-to-day operations
- Keeping records and meeting applicable legal or reporting requirements
We do not collect personal information simply for the sake of collecting it. We use information when it helps us provide services, communicate with the people we serve and work with, or operate Meals on Wheels of Salem County.
How We Protect and Share Information
Meals on Wheels of Salem County does not sell personal information.
We may work with trusted service providers that help us operate our organization, such as companies that assist with communications, registration, donations, technology, or other administrative functions. Information may be shared with these providers only as reasonably necessary for them to provide those services.
We may also disclose information when required by law or when necessary to protect the safety, rights, or property of our organization or the people we serve.
We take reasonable steps to protect personal information against unauthorized access, use, disclosure, or alteration.
Text Messaging Information
We do not sell or share mobile phone numbers or SMS opt-in information for third-party marketing or promotional purposes.
Your mobile number and your consent to receive text messages are used only for communications related to your relationship with Meals on Wheels of Salem County.
SMS/Text Message Terms
If you choose to receive text messages from Meals on Wheels of Salem County, you are agreeing to receive SMS messages at the mobile number you provide.
Depending on your relationship with MOWSC, text messages may include:
- Program or service information
- Appointment or service reminders
- Confirmations and notifications
- Volunteer information and scheduling
- Event information
- Follow-up messages
- Organizational updates
- Other information related to your interactions with Meals on Wheels of Salem County
Message frequency will vary depending on your interactions with us. Message and data rates may apply.
Choosing to receive text messages is voluntary. You do not have to agree to receive promotional or general text messages in order to receive services from Meals on Wheels of Salem County. In some situations, text messaging may be used to communicate about a specific service or request when you have chosen that method of communication.
How to Stop Text Messages
You can stop receiving SMS messages from us at any time by replying STOP to one of our text messages.
After you send STOP, you may receive one final message confirming that you have been unsubscribed. You will not receive additional messages from that messaging program unless you choose to opt in again.
If you would like to receive text messages from us again in the future, you may re-enroll through an available MOWSC consent or sign-up process.
Getting Help
If you have questions about our text messaging program, reply HELP to one of our messages or contact our office directly.
Wireless Carrier Information
Wireless carriers are not responsible for messages that are delayed or not delivered.
Standard message and data rates may apply to messages you receive from or send to Meals on Wheels of Salem County. Message frequency varies.
If you have questions about your wireless plan or possible messaging charges, please contact your mobile service provider.
Your Choices and Privacy
You are always welcome to contact us with questions about how your information is used or to update your communication preferences.
Your consent to receive text messages is separate from your consent to receive other communications from Meals on Wheels of Salem County.
SMS opt-in information and consent will not be sold or shared with third parties for their own marketing or promotional purposes.
Contact Us
If you have questions about this Privacy Policy, our SMS program, or how Meals on Wheels of Salem County handles personal information, please contact us:
Meals on Wheels of Salem County
Phone: 856-935-3663
Email: volunteercoordinator@scmealsonwheels.org
Website: scmealsonwheels.org